Two people at a desk

We know your time is valuable.
By allowing you to access Web Trax,
our online tracking system,
you can easily place orders,
track them, view our notes
and download reports and attachments.

WebTrax On-Line Order Tracking System

WebTrax is a custom tracking system of The Jordan Real Estate Group. It works 24 hours a day, 7 days a week. Place appraisal, title and closing orders on line with immediate e-mail confirmation that the order has been received. Check status of your files on line with your secure password. Comments can be sent electronically from within an order. Eliminate the need for follow-up phone calls and faxes. Preliminary HUD's posted on line when binder is completed providing accurate figures for GFE and TIL. Print, e-mail or review completed appraisals, title binders, and HUD's from any computer. Using your secure access into our network, you control your files. Completed files are maintained on line for years of easy access.

To get your secure WebTrax ID, please contact Karen Thoms at (800)432-0052 or via email at karen@thejordangroup.net

WebTrax Features

  • State of the art tracking and processing technology
  • Multiple branch operations can be monitored on the system
  • Branches or teams can be delineated as one unit or separate units
  • WebTrax can be customized to fit individual needs
  • Every client has their own secure on-line account
  • Every client has on-line access to all of their title, closing and appraisal files
  • All documents/attachments are stored on-line including the entire executed closing package
  • All files can be tracked from any computer with a web browser
  • Electronic confirmations sent upon receipt of the order, once the title file is clear to close and upon the successful completion of the appraisal or closing.
  • Access to all internal notes so our clients can obtain the status of their files without picking up the phone. Clients can place a request or question directly into our tracking system 24 hours a day.